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Testimonials
"Thank you for replacing my lead in a timely manner. I will never buy another brand of collar or lead again."
"Your guarantee and your customer service make you a standout company in today's market."
"It's so good to see a company stand behind its products. I'm a customer for life."
"Spotty chewed her harness and you're giving us a new one? It's unheard of. I'm telling everyone I know to buy Lupine."
"Carrying Lupine in my store allows me to say "yes" to replacing a damaged product for an unhappy customer, on the spot. That means a lot in today's competitive market."
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THE LUPINE LIFETIME
"Even If Chewed"
GUARANTEE®
Finally, a guarantee with teeth! We understand the joys and frustrations of pet ownership - and while we can't replace the legs on your kitchen table or your best pair of shoes, we can do our part to help keep your best friend out of the doghouse.
Should anything happen to damage your Lupine product -
including chewing -
you can:
- Try contacting your retailer to see if they are able to replace the item for you.
or
- Mail it back to us at:
Lupine Returns
PO Box 1600
Conway, NH 03818
Include your return address & daytime phone number and we'll send you a replacement immediately.
Thanks for using Lupine Products!
For Replacements Outside of the U.S.,
please click here
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